Dhiraj Lal is Executive Director and Principal Consultant of Continuity and Resilience (CORE). He is a practicing risk professional with over 30 years of experience, have held positions as Head of Audit and Risk Review, Credit Risk Management, Operations and Internal Control, Financial Risk and Continuity Risk Management. He has been teaching the ISO31000 Risk Management Course or over 3 years now, and delivered a number of sessions on Risk Management to organizations such as DEWA, Ericsson, Central Bank of Oman, Information Technology Authority of Oman, Health Water Bottling Company, Sadaf, and others. His speciality is to assist organizations to put in place a robust risk Management system in line with the 3 Risk Pillars, as outlined in the ISO31000.
Mr. Lal has worked previously for Agilent Technologies Limited, an organization promoted by HP. He was also earlier the Senior Vice President and Practice Head for IT Service Excellence and Business Continuity/Disaster Recovery with a reputed Consulting organization. Prior to this, Mr. Lal worked as the Director for Business Planning and Global Process Integrity at the American Express Financial Centre; one of the first organizations to offer Back Office Processing services for its US Operations. It was while Mr. Lal headed the function that American Express was awarded the ISO 9001 certification for its Business Continuity program. Before this, Mr. Lal spent 10 years with Citibank NA (where he was last Regional Head of Audit and Risk Review), and 5 years with Standard Chartered Bank in first Abu Dhabi and then Dubai.
Mr. Lal is a Post Graduate in Management and holds a Bachelors degree in Chemical Engineering. He has regularly been invited to and has presented at Seminars and Conferences across the world, in places such as the UAE, UK, India, USA, Oman, Saudi Arabia, Mauritius, Singapore and Malaysia and and overseas. He is a contributing author to the “The Definitive Handbook of Business Continuity Planning”, which is one of the most respected encyclopaedia on Risk Management via BCM.
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